Privacy policy

1. Data protection overview

General information

The following notes provide a simple overview of what happens to your personal information when you
visit our website. Personal data is any data that personally identifies you. For detailed information on
the subject of data protection, please refer to our privacy policy quoted below this text.

Data collection practice on our website

Who is responsible for data collection on this website?

The data processing on this website is carried out by the website operator. Their contact data can be found in the legal notice of this website.

How do we collect your data?

One way to collect your data is for you to communicate them to us. This may involve data that you enter in a contact form, for instance.
Other data is automatically collected by our IT systems when you visit our website. These are mainly technical data (e.g. Internet browser, operating system or the time of your visit on our website). This data is collected automatically as soon as you enter our website.

What do we use your data for?

Some of the data is collected to ensure proper operation of the website. Other data may be used to analyse your browsing behaviour.

Which rights do you have regarding your data?

You have the right at any time to access information free of charge about your stored personal data, their origin and recipients aa well as the purpose of data processing and furthermore a right to correction, blocking or deletion of this data. You can contact us at any time at the address given in the legal notice regarding this and other questions on the subject of data protection. Furthermore, you have the right of appeal to the responsible regulatory authority.
You also have the right, under certain circumstances, to request that the processing of your personal data will be restricted. For more information, please refer to “Right to restrict data processing” in this privacy policy.

Analysis tools and third-party tools

When you visit our website, your browsing behaviour can be statistically evaluated. This is done primarily through cookies and so-called analysis programs. The analysis of your browsing behaviour is usually anonymous; the browsing behaviour cannot be traced back to you. You may object to this analysis or prevent it by not using certain tools. Detailed information on this can be found in the following privacy policy.
You may object to this analysis. We will inform you about the possibilities of objection in this privacy policy.

2. General notes and mandatory information

Data protection

The operators of these pages take the protection of your personal data very seriously. We treat your personal data confidentially and according to the legal data protection regulations and this privacy policy.
If you use this website, various personal data will be collected. Personal data is any data that personally identifies you. This privacy policy explains what kind of information we collect and what we use it for. It also explains how and for what purpose this is done.
Please note that data transmission via the Internet (e.g. communication via email) can be subject to security gaps. An end-to-end data protection against access by third parties is not possible.

Information on the party responsible

The party responsible for the data processing of this website is
Claudia Sigel
Business Coaching & Consulting
Parkstrasse 41
86609 Donauwörth
Germany
Phone: +491712816289
Email: mail@claudiasigel.com
The party responsible is the natural or legal person who alone or jointly with others decides on the purposes and means of processing personal data (e.g. names, email addresses etc.).

Revocation of your consent to data processing

Many data processing operations are only possible with your explicit consent. You can revoke your consent at any time. An informal notice via e-mail is sufficient for this purpose. The legitimacy of the data processing performed by then will remain uneffected by this revocation.

Right to object to data collection in special cases as well as to direct advertising (Art. 21 GDPR)

If data processing is carried out on the basis of Art. 6 para. 1 point (e) or (f) GDPR, you have the right at any time to object to the processing of your personal data for reasons arising from your particular situation; this also applies to profiling based on these provisions. The respective legal basis on which the data processing is based can be found in this privacy policy. In case you object, we will no longer process your personal data concerned unless we can provide compelling and legitimate reasons for the processing that outweigh your interests, rights and freedoms, or unless the processing serves the purposes of asserting, exercising or defending legal claims (objection according to Art. 21 para. 1 GDPR).
If your personal data are processed for the purpose of direct advertising, you have the right to object at any time to the processing of your personal data for the purpose of such advertising; this also applies to profiling insofar as it is connected with such direct advertising. If you object, your personal data will no longer be used for direct advertising purposes (objection according to Art. 21 para. 2 GDPR).

Right of appeal to the responsible regulatory authority

In the event of an infringements of the GDPR, the person concerned shall have the right of appeal to the responsible regulatory authority, in particular within the Member State of their usual place of residence, workplace or place of presumed infringement. The right of appeal shall be without prejudice to other administrative or judicial remedies.

Right to data transferability

You have the right to receive data which we process automatically on the basis of your consent or for the fulfilment of a contract or have them handed over to a third party by means of a common, machine-readable format. If you request a direct data transfer to another responsible person, this will only be done as far as it is technically feasible.

SSL or TLS encryption

This website uses SSL or TLS encryption for security reasons and to protect the transmission of confidential content, such as orders or requests that you send to us as the website operator. You can recognise an encrypted connection by the fact that the address bar of the browser changes from “http://” to “https://” and that you can see the lock symbol in your browser bar.
If SSL or TLS encryption is activated, the data you transmit to us cannot be read by third parties.

Encrypted payment transactions on this website

If there is an obligation to provide us with your payment details (e.g. account number for direct debit authorisation) after the conclusion of a contract subject to a charge, this data is required for processing the payment.
Payment transactions via the usual means of payment (Visa/MasterCard, direct debit) are carried out exclusively via an encrypted SSL or TLS connection. You can recognise an encrypted connection by the fact that the address bar of the browser changes from “http://” to “https://” and that you can see the lock symbol in your browser bar.
With encrypted communication, your payment data, which you transmit to us, cannot be read by third parties.

Information, blocking, deletion and correction

Within the framework of the applicable legal provisions, you have the right at any time to access information free of charge about your stored personal data, their origin and recipients and the purpose of data processing and, if applicable, a right to correction, blocking or deletion of this data. You can contact us at any time at the address given in the legal notice regarding this and other questions on the subject of personal data.

Right to restrict data processing

You have the right to request that the processing of your personal data will be restricted. Regarding this, you can contact us at any time at the address given in the legal notice. The right to limit the data processing exists in the following cases:

  • If you contradict the accuracy of your personal data stored by us, we usually need time to verify this. For the duration of the verification, you have the right to request that the processing of your personal data will be restricted.
  • If the processing of your personal data has taken place unlawfully, you can demand the restriction of data processing instead of deletion.
  • If we no longer need your personal data, but you need it for the exercise, defence or assertion of legal claims, you have the right to demand the restriction of the processing of your personal data instead of deletion.
  • In case you have objected in accordance with Art. 21 para. 1 GDPR, a weighing between your and our interests must take place. As long as it is not yet clear whose interests will prevail, you have the right to request that the processing of your personal data will be restricted.
  • In case you have restricted the processing of your personal data, such data may only be processed – except for its storage – with your consent or for the purpose of asserting, exercising or defending legal rights or protecting the rights of another natural or legal person or for reasons of an important public interest of the European Union or a Member State.

Objection to advertising emails

We hereby object to using contact details published within the scope of the legal notice obligation for sending unsolicited advertising and information material. The operators of this website explicitly reserve the right to take legal action against unsolicited advertising materials, e.g. spam emails.

3. Data collection practice on our website

Cookies

Some websites use so-called cookies. Cookies do not damage your computer and do not contain viruses. Cookies serve to make our website more user-friendly, more effective and safer. Cookies are small text files that are stored on your computer by your browser.
Most of the cookies we use are so-called “session cookies”. They are automatically deleted at the end of your visit on our website. Other cookies remain stored on your terminal until you delete them. These cookies enable us to recognise your browser when you visit our website the next time.
You can set your browser settings in a way that you are informed about cookies and only allow cookies in individual cases, accept cookies for certain cases or generally exclude them and activate the automatic deletion of cookies when closing the browser. If cookies are deactivated, the functionality of this website may be restricted.
Cookies which are necessary for the execution of the electronic communication process or for the provision of certain features required by you (e.g. shopping basket feature) are stored in accordance with Art. 6 para. 1 point (f) GDPR. The website operator has a legitimate interest in storing cookies for the technically error-free and optimised provision of its services. Insofar as other cookies (e.g. cookies for analysing your browsing behaviour) are stored, these are dealt with separately in this privacy policy.

Contact form

If you send us enquiries via the contact form, your details from the enquiry form including the contact details you provided there will be stored by us for the purpose of processing the enquiry and in the event of follow-up questions. These data will not be passed on without your consent.
The data entered in the contact form will be processed exclusively on the basis of your consent (Art. 6 para. 1 point (a) GDPR). You can revoke your consent at any time. An informal notice via e-mail is sufficient for this purpose. The legitimacy of the data processing performed by then will remain uneffected by this revocation.
The data entered by you in the contact form will be stored by us until you request us to delete it, revoke your consent to store your data or the purpose for data storage no longer applies (e.g. after your request has been completed). Mandatory legal provisions – in particular retention periods – remain unaffected.

Inquiries via email, telephone or fax

If you contact us via email, telephone or fax, your request including all personal data (name, request) will be stored and processed by us for the purpose of processing your request. These data will not be passed on without your consent.
This data is processed on the basis of Art. 6 para. 1 point (b) GDPR if your request is related to the fulfilment of a contract or is necessary for the implementation of pre-contractual measures. In all other cases the processing is based on your consent (Art. 6 para. 1 point (a) GDPR) and/or on our legitimate interests (Art. 6 para. 1 point (f) GDPR), since we have a legitimate interest in the effective processing of the inquiries addressed to us.
The data transmitted by you through your inquiries will be stored by us until you request us to delete it, revoke your consent to store your data or the purpose for data storage no longer applies (e.g. after your request has been completed). Mandatory legal provisions – in particular legal retention periods – remain unaffected.

Commenting feature on our website

As part of the commenting feature on this website, in addition to your comment, information regarding the time the comment was created, your e-mail address and, if you do not post anonymously, the username you have chosen will be stored.

Storage of the IP address

Our commenting feature stores the IP addresses of users who post comments. As we do not check comments on our website before they are activated, we need this data to be able to take action against the author in the event of infringements such as insults or propaganda.

Subscribe to comments

As a user of the website, you can subscribe to comments after registering. You will receive a confirmation email to verify the email address you have provided. You can unsubscribe from this feature at any time via a link in the info mails. In this case, the data entered when subscribing to comments will be deleted; however, if you have transmitted this data to us for other purposes or elsewhere (e.g. newsletter subscription), it will still be stored by us.

Storage period of comments

The comments and the associated data (e.g. IP address) are stored and remain on our website until the commented content has been completely deleted or the comments have to be deleted for legal reasons (e.g. offensive comments).

Legal basis

The comments will be stored on the basis of your consent (Art. 6 para. 1 point (a) GDPR). You can revoke your consent at any time. An informal notice via e-mail is sufficient for this purpose. The legitimacy of the data processing performed by then will remain uneffected by this revocation.

4. Social media

Facebook plug-ins (“Like” & “Share” buttons)

On our pages, we use plug-ins of the social network Facebook, provider Facebook Inc., 1 Hacker Way, Menlo Park, California 94025, United States. You can recognise the Facebook plug-ins by the Facebook logo or the “Like” button on our website. An overview of the Facebook plug-ins can be found here: https://developers.facebook.com/docs/plugins/?locale=de_DE.

When you visit our pages, the plug-in makes a direct connection between your browser and the Facebook server. Facebook will receive the information that you have visited our website with your IP address. If you click the Facebook “Like” button while being logged into your Facebook account, you can link the content of our pages to your Facebook profile. This allows Facebook to associate visiting our pages with your user account. Please note that as the provider of the website we do not have any knowledge of the content of the data transmitted to or its use by Facebook. You can find more information on the handling of user data in Facebook’s privacy policy: https://de-de.facebook.com/privacy/explanation.

If you do not want Facebook to be able to link visits to our pages to your Facebook user account, please log out of your Facebook user account.

Facebook plug-ins are used in accordance with Art. 6 para. 1 point (f) GDPR. The website operator has a legitimate interest in the best possible visibility on social media.

LinkedIn plug-in

Our website uses features of the LinkedIn network. Provider: LinkedIn Corporation, 2029 Stierlin Court, Mountain View, CA 94043, United States
Each time you access one of our pages that contain LinkedIn features, a connection is made to the LinkedIn servers. LinkedIn will receive the information that you have visited our website with your IP address. If you click the LinkedIn “Recommend” button while being logged into your LinkedIn account, LinkedIn will be able to associate your visit on our website with you and your user account. Please note that as the provider of the website we do not have any knowledge of the content of the data transmitted to or its use by LinkedIn.
LinkedIn plug-ins are used in accordance with Art. 6 para. 1 point (f) GDPR. The website operator has a legitimate interest in the best possible visibility on social media.
Regarding this, you can find more information in LinkedIn’s privacy policy: https://www.linkedin.com/legal/privacy-policy.

5. Analysis tools and advertising

Google Analytics

This website uses features of the web analysis service Google Analytics. Provider: Google Inc.,
1600 Amphitheatre Parkway, Mountain View, CA 94043, United States

Google Analytics uses so-called “cookies”. These are text files that are stored on your computer and enable an analysis of your use of the website. The information generated by the cookie about your use of our website is usually transferred to a Google server in the United States and stored there.

The storage of Google Analytics cookies and the use of this analysis tool are based on Art. 6 para. 1 point (f) GDPR. The website operator has a legitimate interest in analysing user behaviour in order to optimise both its website and its advertising.

IP anonymization

We have activated the IP anonymization feature on this website. Due to this, Google will shorten your IP address within the Member States of the European Union or other Contracting States to the Agreement on the European Economic Area before it is transmitted to the United States. Only in exceptional cases the whole IP address will be sent to Google in the United States and then shortened. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on website activity and to provide other services related to website activity and internet usage to the website operator. The IP address transmitted by your browser as part of Google Analytics is not merged with other data from Google.

Browser plug-in

You may refuse the use of cookies by selecting the appropriate settings on your browser, however, please note that if you do this you may not be able to use the full functionality of this website. You can also prevent Google from collecting the data generated by the cookie and related to your use of the website (including your IP address) and from processing this data by downloading and installing the browser plug-in which is available here: https://tools.google.com/dlpage/gaoptout?hl=de.

Objection to data collection

You can prevent Google Analytics from collecting your data by clicking on the following link. An opt-out cookie is set to prevent your information from being collected on future visits to this website: Disable Google Analytics.

You can find more information on Google Analytics’ handling of user data in Google’s privacy policy: https://support.google.com/analytics/answer/6004245?hl=de.

Order processing

We have concluded a contract with Google for order processing and fully implement the strict requirements of the German data protection authorities when using Google Analytics.

Storage period

Data stored by Google at user and event level that is linked to cookies, user IDs or advertising IDs (e.g. DoubleClick cookies, Android advertising ID) will be anonymised or deleted after 14 months. For more information, please refer to the following link: https://support.google.com/analytics/answer/7667196?hl=de

6. Newsletter

Newsletter data

If you wish to receive the newsletter offered on the website, we need an email address from you as well as information that allows us to verify that you are the owner of the email address provided and that you agree to receive the newsletter. Further data will not be collected or will only be collected on a voluntary basis. We use these data exclusively for sending the requested information and will not disclose them to third parties.

The data entered in the newsletter registration form will be processed exclusively on the basis of your consent (Art. 6 para. 1 point (a) GDPR). You can at any time revoke your consent to the storage of the data and your email address as well as to its use of sending the newsletter, for example via the “unsubscribe” link in the newsletter. The legitimacy of the data processing performed by then will remain uneffected by this revocation.

The data that is stored by us for the purpose of subscribing to the newsletter will be stored until you unsubscribe from the newsletter and will be deleted after you have unsubscribed from the newsletter. This does not affect data that we have stored for other purposes.

Klick-Tipp

This website uses Klick-Tipp for sending newsletters. Provider is KLICK-TIPP LIMITED, 15 Cambridge Court, 210 Shepherd’s Bush Road, London W6 7NJ, United Kingdom.

Klick-Tipp is a service that can be used for example to organise and analyse the sending of newsletters. The data you enter for newsletter subscription purposes will be stored on the Klick-Tipp servers.

Data analysis by Klick-Tipp

When we send newsletters using Klick-Tipp, we can determine whether a newsletter mail has been opened and which links have been clicked.

Klick-Tipp also enables us to subdivide newsletter recipients according to different categories (tagging). The newsletter recipients can be subdivided according to gender, personal preferences (e.g. vegetarian or non-vegetarian) or customer relationship (e.g. customer or potential customer). In this way, the newsletters can be better adapted to the respective target groups. For more information (in German only), please refer to: https://www.klick-tipp.com and https://www.klick-tipp.com/handbuch.

If you do not want an analysis of your data by Klick-Tipp, you have to unsubscribe from the newsletter. For this purpose, we provide an according link in every newsletter email. You can also unsubscribe directly on our website.

Legal basis

Data is processed on the basis of your consent (Art. 6 para. 1 point (a) GDPR). You can revoke your consent at any time. The legitimacy of the data processing performed by then will remain uneffected by this revocation.

Storage period

The data that is stored by us for the purpose of subscribing to the newsletter will be stored until you unsubscribe from the newsletter and will be deleted both from our servers and from the servers of Klick-Tipp after you have unsubscribed from the newsletter. This does not affect data that we have stored for other purposes.

More information regarding this, you can find in the privacy policy of Klick-Tipp (in German only): https://www.klick-tipp.com/datenschutzerklaerung.

Conclusion of a contract for order processing

We have concluded a contract for order processing with Klick-Tipp through which Klick-Tipp is obliged to protect the data of our customers and to not pass it on to third parties.

7. Calendly Online Appointment Booking

You have the possibility to book an appointment on my website. For requesting and selecting an appointment, the online calendar “Calendly” is used. Calendly is offered by Calendly, LLC, 3423 Piedmont Road NE, Atlanta, GA 30305-1754, United States. If you click on the respective button for booking, you will automatically be connected to my Calendly account. After choosing your appointment, confirming and entering your contact details and your request, Calendly will send you a confirmation email for your appointment. The data you entered in the Calendly form will be stored for the purpose of processing the inquiry and in case of follow-up questions. This data remains stored until you request deleting your data, revoke your consent to store your data or the purpose for data storage does not apply any longer (e.g. appointment has already taken place). Mandatory legal provisions – in particular retention periods – remain unaffected. Furthermore, I have concluded a “Data Processing Addendum” with Calendly. This is a contract in which Calendly undertakes to protect the data of my users, to process it on my behalf in accordance with their data protection regulations and, in particular, not to pass it on to third parties. Further information on Calendly and Calendly ‘s data protection regulations can be found here: https://calendly.com/pages/privacy.